Welcome to RosCar South Africa. These Terms and Conditions govern your use of our website https://roscar.co.za/ and our car rental booking services. By accessing this website and making a booking, you agree to these Terms and Conditions.
1. About RosCar South Africa
RosCar South Africa is a car rental aggregator that brings together offers from international and local car rental companies. We help users compare available vehicles, rental conditions, and booking options in one place. We do not operate our own fleet of cars. The rental agreement for the vehicle is concluded between the customer and the selected rental company.
2. Our Services
Through our website, customers can search for rental cars in South Africa, including airport pick up and delivery to the city or hotel, depending on the supplier’s conditions. Our platform allows users to compare offers, choose a suitable vehicle, add extra options, and complete an online booking.
3. Main Booking Benefits
Depending on the selected offer and rental company, available benefits may include:
- car rental with no deposit
- car rental with no credit card
- unlimited mileage
- free cancellation
- airport pick up
- delivery to the city or hotel
These options are subject to availability and may vary depending on the location, vehicle type, rental company, travel dates, and other booking conditions.
4. How the Booking Process Works
To rent a car through RosCar South Africa, the customer must select the pick up and return location, choose the rental dates, select a vehicle category or car type, add any preferred extra options such as no deposit, no credit card, insurance, or a child seat, and provide the main driver’s contact details. After that, the booking is confirmed by making an online prepayment, which is usually 15% to 20% of the total booking amount.
Once the reservation is confirmed, the customer receives a voucher by email with booking details, instructions, and the contact information of the rental company.
5. Booking Confirmation
A booking is considered confirmed only after the required prepayment has been successfully completed and the voucher has been issued. The voucher serves as confirmation of the reservation and must be presented at the time of vehicle pick up.
6. Rental Company Conditions
Each car rental company listed on our platform may apply its own rental terms, driver requirements, insurance rules, mileage policy, fuel policy, deposit conditions, cancellation rules, and payment requirements. The customer is responsible for reviewing the conditions of the selected offer before completing the booking.
7. Prices and Payments
Prices shown on the website are based on the information provided by the rental companies and may depend on the rental location, travel dates, vehicle type, selected extras, insurance package, and supplier conditions. The final price may also be affected by optional services chosen during the booking process.
An advance payment of 15% to 20% is usually required to secure the reservation. The remaining balance is typically paid directly to the rental company at pick up, according to the selected offer and supplier’s payment conditions.
8. No Deposit and No Credit Card Options
RosCar South Africa offers access to selected rental deals with no deposit and no credit card. These offers are available only when clearly stated in the booking terms and filters. Customers should carefully review the supplier’s conditions to confirm whether these benefits apply to the chosen reservation.
9. Insurance and Extra Options
Customers may have the option to add extra services and protection during the booking process, including insurance, child seats, and other available extras. The exact list of options depends on the rental company and vehicle availability at the selected location.
10. Airport Pick Up and Delivery
Vehicles may be available for pick up at airports, as well as for delivery within the city or directly to a hotel, depending on the rental company. Delivery terms, service areas, additional fees, and operating hours may vary by supplier.
11. Cancellations and Changes
Some offers include free cancellation if the cancellation is made within the time period stated in the booking conditions. Not all bookings are refundable, so customers should always check the cancellation terms before confirming the reservation.
Changes to an existing booking, including location, dates, or vehicle category, are subject to availability and approval by the rental company or booking partner.
12. Customer Responsibilities
The customer is responsible for providing accurate personal and booking information, presenting valid documents at pick up, and complying with the terms of the selected rental company. Failure to meet driver requirements or provide the necessary documents may result in the booking being refused by the supplier.
13. Limitation of Liability
RosCar South Africa provides a platform for comparing and booking rental offers from third party suppliers. While we aim to present accurate and updated information, we do not guarantee the availability of a specific vehicle, exact supplier conditions, or uninterrupted website operation. We are not responsible for the acts, omissions, vehicle quality, or final service delivery of the rental company.
14. Use of the Website
You agree to use this website only for lawful purposes and only for genuine car rental inquiries and reservations. Any misuse of the website, including fraudulent bookings or false information, may result in cancellation of the reservation and restriction of access to our services.
15. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
16. Changes to These Terms
RosCar South Africa may update these Terms and Conditions at any time without prior notice. The latest version will always be published on this page. Continued use of the website means acceptance of the updated Terms and Conditions.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
RosCar South Africa
Website: https://roscar.co.za/
Email: [email protected]