RosCar South Africa, available at https://roscar.co.za/, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and booking services.
1. Who We Are
RosCar South Africa is a car rental aggregator that helps users compare and book rental vehicles from international and local car rental companies in South Africa. We do not operate our own rental fleet. Instead, we connect customers with trusted rental suppliers and provide a platform for searching, comparing, and booking available offers.
2. Information We Collect
We may collect and process the following types of personal information:
- Full name
- Email address
- Phone number
- Pick up and drop off location
- Rental dates and times
- Driver details entered during booking
- Payment related information required to process booking requests
- IP address, browser type, device information, and usage data
- Any information you send to us by email at [email protected]
3. How We Use Your Information
We use your information for the following purposes:
- To provide access to car rental search and booking services
- To process and manage booking requests
- To share necessary booking details with rental suppliers
- To contact you regarding your reservation or inquiry
- To improve our website, services, and user experience
- To prevent fraud, abuse, or unauthorized activity
- To comply with legal and regulatory obligations
4. How Booking Works
RosCar South Africa acts as an aggregator of rental offers from local and international car rental companies. When you make a booking through our website, the information you provide may be shared with the relevant rental supplier or booking partner in order to complete and manage your reservation. Each supplier may have its own privacy practices and rental conditions, and we recommend reviewing them before confirming a booking.
5. Payment Information
Depending on the offer you choose, part of the payment may be made online during booking, while the remaining amount may be paid directly to the rental supplier at pick up. We do not store full payment card details unless required for secure transaction processing through authorized payment providers.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember user preferences, and support marketing activities. Cookies help us understand how visitors use the site and allow us to improve performance and relevance.
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
7. Sharing of Information
We may share your information with:
- Rental companies and booking partners involved in your reservation
- Payment service providers
- Technical service providers, hosting providers, and analytics tools
- Legal or regulatory authorities when required by law
We do not sell your personal data to third parties.
8. Data Retention
We keep personal data only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, comply with legal requirements, and maintain legitimate business records.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Because RosCar South Africa works with international and local rental companies, your personal information may be transferred to and processed in countries outside your place of residence. In such cases, we take reasonable steps to ensure that your data is handled securely and in accordance with applicable privacy standards.
11. Your Rights
Depending on the laws that apply to your location, you may have the right to request access to your personal data, ask for correction or deletion of your information, object to certain types of processing, or request restriction of data use. You may also have the right to withdraw consent where processing is based on consent.
To make a privacy related request, please contact us at [email protected].
12. Third Party Links
Our website may contain links to third party websites, including rental suppliers, payment services, and external partners. We are not responsible for the privacy practices, content, or security of those third party websites.
13. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18 without appropriate legal basis or parental involvement where required by law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updated version will be published on this page with the revised effective date.
15. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
RosCar South Africa
Website: https://roscar.co.za/
Email: [email protected]